Terms & Conditions os898 – A Complete Guide to Using the Platform in Malaysia

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and os898 ("Platform", "we", "os898.net"), governing your use of the website, services, and all products provided by os898. These Terms apply to all sections of the platform, including Sports Betting, Live Casino, slots games, number games, and any new services that may be added in the future.

Os898 is an online entertainment destination offering Sports Betting services that cover Malaysia Super League football, the English Premier League, BWF badminton, MPL MY e-sports, and over 30 other sports categories. os898 also features a Live Casino with real dealers, online slots, and a wide variety of other games for adult entertainment in Malaysia.

These Terms are governed by applicable laws, and any disputes arising from or in connection with these Terms shall be resolved through the process established by os898. The Malay language version of these Terms is the binding version for all Malaysian users.

To register and use os898's services, you must meet the following eligibility criteria without exception:

• Be at least 18 years old on the date of registration.
• Be legally capable of entering into a binding agreement.
• Not being on any voluntarily activated self-exclusion list from any gambling platform.
• Not residing in a country or region where participation in online gambling activities is prohibited.
• Register using your own identity – registering on behalf of another person is strictly prohibited.

During registration, you are required to provide accurate, complete, and up-to-date information, including your full name, a valid Malaysian phone number, and an active email address. Providing false or misleading information is a serious breach of these Terms and may result in account closure and balance suspension without notice.

Identity Verification (KYC)

Os898 reserves the right to request identity verification ("KYC") at any time, particularly before processing a first withdrawal or when account activity warrants verification. Documents that may be requested include a copy of your Malaysian identity card (MyKad), a utility bill or bank statement as proof of address, and any other documents os898 deems necessary. Failure to provide the requested documents within the stipulated timeframe may result in a temporary account suspension.

Each individual is only permitted to hold one (1) account os898 only. Owning multiple accounts is a serious violation that may result in all associated accounts being suspended and all balances forfeited. os898 employs a range of technical methods to detect and prevent multi-account ownership.

Account Security Responsibilities

You are fully responsible for maintaining the confidentiality of your os898 username and password. This includes:

• Never share your login credentials with anyone, including family members.
• Choosing a strong password that is not easy to guess.
• Enable two-factor authentication (2FA) for an added layer of security.
• Ensuring you log out after every session on a public device.
• Report immediately to the os898 support team if you suspect any unauthorised access to your account.

Account Currency

Os898 accounts operate entirely in Malaysian Ringgit (RM / MYR). All deposits, balances, winnings, bonuses, and withdrawals are displayed and processed in RM. No foreign currency conversion is required or permitted.

Deposit

Os898 accepts deposits via the following local Malaysian payment methods:

• Touch 'n Go eWallet – processing time: instant
• GrabPay – processing time: instant
• Boost – processing time: instant
• ShopeePay – processing time: instant
• DuitNow – processing time: instant to 5 minutes
• FPX (Maybank2u, CIMB Clicks, and other Malaysian banks) – processing time: instant to 10 minutes

The minimum deposit is RM 10 and the maximum deposit is subject to the limits set for each payment method. All deposits are final – no cancellations once a transaction has been confirmed. If you experience any issues with your deposit, please contact the os898 support team immediately.

Withdrawal

Winnings withdrawals on os898 are processed to the same bank account or e-wallet used for the deposit, or to another account verified through the KYC process. The minimum withdrawal is RM 30. Withdrawal requests submitted before 5:00 PM on a business day are typically processed within 1–2 hours. Requests submitted after that time will be processed on the next business day.

Os898 offers a variety of bonuses and promotions to members, including a 200% Welcome Bonus, Parlay Bonus, Weekly Cashback, and Betting Rebate. All bonuses are subject to the following terms:

• Every bonus comes with a rollover requirement which must be met before any withdrawal is permitted. The rollover requirement is a multiple of the bonus value received (for example, a 10x rollover means a RM200 bonus must generate RM2,000 in total wagers before a withdrawal is allowed).
• The Welcome Bonus is available to new members making their first deposit only.
• Each member is entitled to receive the Welcome Bonus once only.
• Os898 reserves the right to change, suspend, or cancel any promotion at any time without prior notice.
• Bonuses may not be combined with other promotions unless explicitly stated in the relevant promotion's terms.
• Any attempt to abuse the bonus system – including hedging bets, accumulating bonuses across multiple accounts, or employing strategies clearly designed to exploit promotions – will result in the bonus being voided and the associated account(s) potentially being suspended.

Bets placed on matches with odds below 1.50 generally do not count toward bonus rollover requirements. The specific terms for each bonus are stated on the relevant promotions page at os898 and should be reviewed before claiming any bonus.

All bets placed on os898 are subject to the following rules:

• Confirmed bets are final and non-reversible by the member. Please review your selections carefully before confirming any bet.
• The odds displayed at the time a bet is confirmed are the odds used to calculate the payout — including live bets where odds change in real time.
• Os898 reserves the right to void or adjust bets in exceptional circumstances, such as technical errors, power failures affecting a match, or results subsequently amended by the relevant sports governing body.
• Bets placed on postponed or cancelled matches will be refunded as credits to the member's account.
• The maximum winnings per single bet are subject to the limits set by os898 for each sports category and market type.
• Os898 is not liable for any losses arising from betting decisions made by members based on inaccurate or incomplete information.

Live Betting (In-Play)

Live betting allows members to place bets on matches that are already in progress, with odds that change dynamically in real time. For live bets, the odds at the moment the member clicks "Confirm Bet" are the odds that apply — not the odds shown when the selection was first made. os898 may temporarily suspend live betting during critical moments in a match (such as a penalty kick) to ensure fairness for all parties.

The following activities are strictly prohibited on the os898 platform and may result in account closure, balance forfeiture, and legal action:

• Use of automated software, bots, scripts, or technological tools to exploit the os898 system.
• Any form of collusion between players intended to manipulate match outcomes or odds (match fixing).
• Owning or using multiple accounts to circumvent restrictions, accumulate bonuses, or for any other purpose.
• Use of illegal funds or proceeds of crime for deposits into an os898 account (money laundering).
• Any attempt to hack, breach, or interfere with os898's security systems.
• Evading or attempting to evade the identity verification process required by os898.
• Deceiving the os898 support team or providing false information in any communication.

Os898 respects the privacy of all members and is committed to protecting your personal data in accordance with the provisions of Malaysia's Personal Data Protection Act 2010. Personal information you provide to os898 during registration and use of the platform is used for the following purposes:

• Identity verification and account management.
• Processing of deposits and withdrawals in RM.
• Provision of customer support services in Bahasa Malaysia.
• Fulfilment of legal obligations and compliance with regulatory requirements.
• Delivery of promotional and bonus information (unsubscribable at any time).

For full details on how os898 collects, uses, and protects your personal data, please refer to our os898 Privacy Policy which forms part of these Terms.

Os898 provides an online entertainment platform and makes every effort to ensure service availability and reliability. However, os898 shall not be liable for:

• Service disruptions caused by scheduled or unscheduled maintenance, third-party internet infrastructure failures, or extraordinary events beyond os898's control.
• Financial losses arising from betting decisions made by the member — gambling involves risk, and it is the member's sole responsibility to wager within their means.
• Any indirect, consequential losses or loss of profits arising from the use of, or inability to use, the os898 platform.
• The content or services of third-party websites that may be linked from the os898 platform.

Os898's maximum liability in any circumstance shall not exceed the total amount deposited by the member into their os898 account in the 30 days preceding the claim.

Os898 takes our commitment to responsible gaming seriously. Our platform provides the following tools to help members manage their gambling activity:

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits through your account settings.
• Loss Limit: Set a maximum loss limit you are comfortable with over a given period.
• Session Time Limits: Set session time limits and receive alerts when you are approaching them.
• Self-Exclusion: Block access to your own account for a period of 1 week, 1 month, 6 months, 1 year, or permanently.
• Reality Check: Periodic notifications reminding you how long you have been playing and how much you have spent.

If you or someone you know is experiencing gambling-related issues, please seek help immediately. os898 encourages players who need support to reach out to our trained support team. Remember – os898 is for entertainment, not a solution to financial problems. For more information, please visit Responsible Gaming page us.

Os898 reserves the right to suspend, restrict, or close any member's account in the following circumstances:

• Violation of any part of these Terms & Conditions.
• Suspected or confirmed fraud, money laundering, or other unlawful activity.
• Failure to meet identity verification requirements within the stipulated timeframe.
• Requests from relevant authorities or regulatory bodies.
• Accounts that have been inactive for more than 12 consecutive months.

If an account is closed for reasons other than a breach of these Terms, any valid cash balance in that account will be returned to the member via the payment method used for the last deposit, subject to the relevant identity verification requirements. Members may also voluntarily close their account at any time by contacting the os898 support team.

Os898 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, os898 will notify members via:

• You will receive a notification within the os898 platform upon your next login.
• To the email address registered to the member's account.
• Updates to the "Last Updated" date shown at the top of this page.

It is the responsibility of each member to review the Terms & Conditions regularly. Continued use of the os898 platform following any amendment constitutes full acceptance of the updated terms. If you do not agree with the changes, you have the right to close your account before the effective date of the relevant amendment.

For any enquiries regarding these Terms & Conditions, please contact the os898 support team by email at support@os898.net or via live chat, available 24/7 in Bahasa Malaysia.